Supporting high‑consequence public sector decisions.

Change Group works with public sector leaders on high-consequence decisions about assets, governance, and organizational capability.

Engagements typically involve a combination of senior advisory support on live decisions, targeted assessment of decision systems and organizational conditions, or structured facilitation to align leadership and move decisions forward.

All services are informed by the PACE© lens which assesses Purpose, Alignment, Capability, and Engagement in the context of public asset and infrastructure decisions. PACE© is used to clarify the role of portfolio assets in delivering public value, align governance and decision authority, evaluate whether operating models and resources can support decisions, and ensure decisions are understood and acted on.

 

How we engage

Decision Support
(Advisory Services)

Direct advisory support to senior leaders managing complex or high‑risk decisions. Most relevant when decisions are active, contested, or carry significant consequences.

Providing a confidential sounding board on significant asset, portfolio, or organizational decisions

Structuring trade-offs, risks, and sequencing under constraint

Advising on decision pathways, governance considerations, and effective storytelling

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System Diagnosis
(Assessment & Redesign)

Assessing how decisions are made—and why they stall, degrade, or fail to hold. Scoped as a focused assessment with defined outputs.

Reviewing governance structures, accountabilities, and decision authority

Assessing alignment across financial, workforce, and operational systems

Identifying bottlenecks and breakdowns in decision processes

Providing clear, actionable recommendations for moving forward

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Executive Alignment
(Facilitation & Change)

Structuring the conditions required for decisions to be reached and sustained, this work ensures that decisions are not only made—but carried through.

Facilitating executive discussions around complex or high‑stakes decisions

Aligning leadership across mandates, priorities, and constraints

Supporting implementation through targeted change, communication, and sequencing strategies

See the whole system. Shape better decisions. Strengthen public trust.

Core capabilities.

Our work draws on experience across:

  • governance and decision-making systems

  • integrated financial and workforce management

  • organizational design and operating models

  • executive advisory and facilitation

  • change support in asset‑intensive environments

  • partnership and social purpose real estate models

These capabilities are applied specifically to strengthen decision systems,
not delivered as standalone services.

Specialized expertise in federal real property management.

Federal departments with custodial responsibility for real property assets operate within complex governance, financial, and operational contexts.

Change Group brings:

  • direct experience supporting corporate real estate model development

  • understanding of machinery of government decision structures

  • familiarity with federal portfolio management challenges

Change Group is a supplier in good standing on both the Government of Canada ProServices and Task and Solutions Professional Services (TSPS) supply arrangements.